About us

About NovaHaven

NovaHaven is a premium outdoor living brand bringing warmth, flavor, and ambiance to backyard spaces across the United States.

We specialize in luxury electric fireplaces and high-performance pizza ovens, along with a curated selection of accessories. As we grow, we're expanding our product lineup and vendor partnerships to include outdoor grills, kitchen solutions, and more. Every product we offer is carefully selected for craftsmanship, durability, and design sourced only from authorized manufacturers and trusted suppliers.

Our focus is simple: fewer, better products backed by honest pricing, clear policies, and real customer support.

Who We Are

NovaHaven is a U.S.-registered ecommerce retailer headquartered in Dover, Delaware. We partner directly with verified manufacturers and authorized distributors to ensure every product meets strict quality and compliance standards.

Rather than chasing trends or stocking mass-market items, we take a curated approach—selecting premium products that perform well, last longer, and bring genuine value to outdoor living spaces.

What to expect from us: accurate product information, reliable fulfillment, and responsive service.

Our Values

Product Integrity Durable materials, quality construction, and manufacturer-backed warranties on every product.

Transparency Clear descriptions, upfront pricing, and straightforward policies. No hidden terms.

Customer Confidence Support before and after your purchase, with a smooth experience from checkout to delivery.

Responsible Growth We add new products and vendor partnerships only when they meet our quality standards.

Our Commitment

Every NovaHaven order includes free U.S. shipping and is backed by manufacturer warranties. We maintain clear shipping, return, and refund policies and our support team is available Monday through Saturday to help.

As we grow, our focus remains the same: premium outdoor products, honest service, and a shopping experience you can trust.